Choosing a Mobile Service Provider/SIM

If you’ve just moved to Belgium, one of the first few things to do is to get a mobile phone and SIM card so you can keep in touch with your friends and colleagues.

Namastebelgium recommends to initially buy a lyca prepaid sim from a nearby kiosk to start with, the operator is the “cheapest” one and you can always use number portability to move to another operator with fixed contract later on.

There can be many considerations while choosing for a mobile connection. Some of the considerations are listed below

Prepaid Sim or Contract ?

We recommend initially to go with a prepaid operator and later when you get your own permanent rental place shift to a postpaid utility package (multiple sim cards, home internet and TV)

Prepaid SIM Cards:

These offer the most flexibility, allowing you to make calls, send texts, and use data without a long-term commitment. Prepaid SIMs are ideal for those who:

  • Prefer not to sign a contract
  • Have a limited stay in Belgium
  • Already own a phone and just need a Belgian SIM card

Mobile Contracts:

Contracts typically provide more comprehensive packages with greater benefits, such as lower call rates or larger data allowances. However, to sign a contract, you’ll need to be registered at your local town hall, which may be a barrier for some expats.

Which is right for you?

If you’re planning a short stay in Belgium or prefer a flexible, no-strings-attached option, a prepaid SIM card is a great choice. But if you’re staying long-term and are eligible for a contract, it might offer better value in the long run.

Ultimately, the best choice for you depends on your individual needs and circumstances. Weighing the pros and cons of each option will help you make an informed decision.

Service Providers

Belgium boasts a vibrant and competitive mobile phone market, offering expats and locals a wide array of choices when it comes to operators and plans. This abundance of options often translates to excellent value for money, with various package deals and add-on benefits like discounted home phone, internet, and TV services.

  • Proximus: Leading the market with the most extensive coverage (around 99%) and a reputation for quality service.
  • Orange: Another major player with widespread coverage and a diverse range of plans.
  • Base: A well-established operator with competitive offers and a focus on affordability.
  • Telenet: Often bundled with home internet and TV services, Telenet offers attractive package deals.
  • Mobile Vikings: A popular choice for budget-conscious consumers with flexible and affordable plans.
  • Hey!: Offers a range of simple and transparent plans with no-nonsense pricing.
  • Scarlet: A budget-friendly option with basic plans and limited frills.
  • Lyca : Cheap but rather unreliable operator relying on proximus network.

While Proximus, Orange, and Base operate their own networks, smaller providers like Mobile Vikings, Hey!, and Scarlet utilize one of these three networks, ensuring good quality 4G connectivity across the country.

Comparing Mobile Phone Plans

With so many options available, it’s crucial to compare different mobile phone plans and tariffs before making a decision. Comparison websites like Aanbieders can be a valuable resource, providing an overview of available plans and highlighting special deals for new customers.

Factors to Consider When Choosing an Operator

  • Coverage: While coverage is generally good in Belgium, consider your specific location and usage patterns. If you reside in a rural area or frequently travel near borders, a larger provider like Proximus or Orange might be a safer choice.
  • Price: Determine your budget and compare the costs of different plans, including monthly fees, call rates, and data allowances.
  • Data Usage: If you’re a heavy data user, look for plans with generous data allowances or unlimited options.
  • Add-on Benefits: Consider whether you need additional services like international calling, roaming, or bundled home phone/internet packages.

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